GDPR
ÖZEL DTM KLİNİK – AĞIZ VE DİŞ SAĞLIĞI POLİKLİNİĞİ GENERAL DATA PROTECTION REGULATION (GDPR) PRIVACY NOTICE
At Özel DTM Klinik – Ağız ve Diş Sağlığı Polikliniği, located in Gaziantep, Turkey, we value your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) for our patients residing in the European Union (EU) / European Economic Area (EEA).
1. Identity of the Data Controller
Controller: Özel DTM Klinik – Ağız ve Diş Sağlığı Polikliniği Address: Atatürk bulvarı no:26/A dtm klinik, Şahinbey / GAZİANTEP, TURKEY Contact: +90 506 999 81 61 Email: info@dtmklinik.com.tr Spoken Languages: Turkish, English
2. What Data We Collect
We collect personal data necessary to provide you with dental healthcare services, including:
Personal Identification: Name, surname, passport/ID number, date of birth.
Contact Details: Phone number, email address, home address.
Special Categories of Data (Health Data): Dental history, X-rays, treatment plans (Implants, Veneers, etc.), medical anamnesis, allergies, and medication usage.
Financial Data: Payment details, credit card information, invoice records.
3. Purpose and Legal Basis for Processing
We process your data based on the following legal grounds (GDPR Art. 6 & Art. 9):
Medical Diagnosis and Treatment: Processing is necessary for the purposes of preventive or occupational medicine, medical diagnosis, the provision of health or social care or treatment (Art. 9(2)(h)).
Contractual Necessity: To fulfill the service agreement for your dental treatment and appointment scheduling (Art. 6(1)(b)).
Legal Obligation: To comply with the regulations of the Turkish Ministry of Health (Art. 6(1)(c)).
Vital Interests: In case of emergency medical situations.
4. Data Retention
We retain your personal health data for the periods stipulated by the relevant legislation in Turkey (Ministry of Health regulations) and as long as necessary for the purposes of medical treatment and legal liability periods.
5. Sharing Your Data
Your personal data may be shared with:
Turkish Ministry of Health (Legal obligation).
Dental Laboratories: For the production of prosthetics, veneers, or aligners.
IT Service Providers: For appointment systems and secure data storage.
Financial Institutions: To process payments.
International Transfers: Since DTM Klinik is located in Turkey (outside the EU/EEA), your data is processed in Turkey. We take appropriate security measures to ensure your data is protected in accordance with international standards.
6. Your Rights Under GDPR
As a data subject, you have the following rights:
Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure (‘Right to be Forgotten’): Request deletion of your data, subject to medical record retention laws.
Right to Restriction of Processing: Limit how we use your data.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to the processing of your data in certain circumstances.
To exercise these rights, please contact us at info@dtmklinik.com.tr.
7. Security
We implement appropriate technical and organizational measures (including encryption, access controls, and cybersecurity protocols) to protect your personal data against unauthorized access, loss, or alteration.
Operational Hours: Mon-Fri 09:00–18:00, Sat 09:00–15:00, Sun Closed (Local Time) Last Updated: 11 Aralık 2025